Get in touch
Welcome to our Contact Us page!
We value your feedback, questions, and inquiries. Whether you have a query, need assistance, or simply want to connect with us, we're here to help.
Frequently Asked Questions FAQ
How much is shipping?
Free shipping, all orders
How long until I receive my order?
Our standard shipping time is 20-30 business days. Please note that processing times and external factors, such as customs delays, may affect delivery times. You will receive a tracking number once your order has shipped.
Do you offer wholesale discount?
At the moment we do not offer wholesale discount
Can I replace a damaged/incorrect order?
If you receive a damaged or incorrect item, please contact our customer support team within 1-14 days of delivery with your order number and clear photos of the issue. We’ll work quickly to resolve the problem by offering a replacement or refund, depending on the situation.
Can I cancel my order?
We process orders quickly, so cancellations are only possible within 1 day of placing your order. If your order has already been processed or shipped, we won’t be able to cancel it. However, you may be able to return the item once it arrives. Please contact our customer support team as soon as possible for assistance.
Ordered wrong shoe size?
If you ordered the wrong size, please contact our customer support team as soon as possible. If your order hasn’t been processed yet, we may be able to update the size. If it has already shipped, you may be eligible for an exchange or return
Any other questions?
Please use the form under and we will contact you shortly. Normally 2-3 buisness days.